Frequently Asked Questions
Are we licensed and insured?
Yes – We are we licensed and insured. We are also fully insured with liability, vehicle insurance, and Workers Compensation. We will be happy to provide you with proof of insurance. Please always make sure to ask for proof of insurance before a contractor comes on your property to work.
Once the job has been completed, how do I pay?
Our terms are “Payment in full due upon completion”. Once the job is finished, we will present you with the invoice. You can pay the foreman directly with a check made payable to We Care Tree Service, Inc or cash. If you would like to pay using a credit card, you will be instructed to call the office. We accept all major credit cards. If you can’t be home when the work is done, the foreman will leave an invoice in your door. You may mail us a check or call to pay by credit card.
Once approval, how long does it take?
During our busy season starting in mid-April and continuing through October, it takes approximately 2 weeks from the time you approve your work and completion of the job. In the winter months, our work slows down so we can complete a job within 1 week. Our prices go down in the winter as well- so it’s a great time to have tree work done!
How long is the price quote good for?
We guarantee our price for one year unless a different term is specified in writing.
How long does it take to get an estimate?
1 to 3 days. We can be there within hours if it is an emergency, and can leave an estimate for you within 1 day if you don’t have to meet the estimator. However, we are glad to call to set up an appointment to meet you at your home or place of business at your convenience.
Is there a cost for the estimate?
No, all estimates are free of charge – call our office and we can arrange to have an estimator meet you at your property, or he can leave an estimate for you if you can’t be home.