Frequently Asked Questions
Are we licensed and insured?
Yes. We are licensed and insured. We are also fully insured with liability, vehicle insurance, and workers compensation. Likewise, we will be happy to provide you with proof of insurance. Please always make sure to ask for proof of insurance before a contractor comes on your property to work.
Once the job has been completed, how do I pay?
Our terms are payment in full due upon completion. Once the job is finished, we will present you with the invoice. You can pay the foreman directly with a check made payable to We Care Tree Service or cash. If you would like to pay using a credit card, you will be instructed to call the office. We accept all major credit cards. Please make payment arrangements with the estimator at the time of his visit. You may mail us a check or call to pay by credit card.
Once approved, how long does it take?
During our busy season, starting in mid-April and continuing through October, it takes approximately 1 week to schedule from your estimate. All scheduling is done by your estimator.
How long does it take to get an estimate?
24 hours. We can be there within hours if it is an emergency.
Is there a cost for the estimate?
No, all estimates are free of charge. Call our office, and we can arrange to have an estimator meet you at your property.